Regional and global companies potentially have thousands of IT assets (computers and servers) spread across multiple offices. A centralised infrastructure management solution such as Virtual-Private-Network (VPN) or Remote Desktop Protocol (RDP) to manage these assets is critical.
Without a dedicated IT staff, remote offices often rely on headquarters’ IT administrators or third-party service providers to resolve any IT problems. Many office locations contain sensitive business information that can be vulnerable to unauthorised intrusion by external IT contractors.
Companies need to remotely access, troubleshoot and maintain thousands of heterogeneous devices through a single infrastructure management solution.
Provide instant support to remote offices
Access, control, manage IT assets anywhere & anytime
Securely access all applications, document files, and network resources
Maintain audit trail of all remote access activities
A single IT staff can now provide support at multiple office locations
Reduce cost and time wasted from technical support personal travelling between locations
Protect sensitive informationby limiting access to internal computers to only trusted IT personnel, not 3rd party vendors – reducing information theft and leaks